Connect with your constituents like never before.
Community Fluency is the all-in-one platform that empowers elected officials and community leaders to serve their districts. With our new companion app, a comprehensive toolset, and up-to-date data, you'll have everything you need to succeed.
As used by offices in
Features that give you superpowers.
Community Fluency was built for elected officials and community leaders who care about their districts. We help you keep track of everything your office does, everyone who has contacted you. Never forget a callback or a birthday again.
Entire district at your fingertips
You can add your own people to your database, but we start you off with every registered voter in your district. With the new app, immediately look up constituents by name, address, and more.
Organize your constituents into Groups
Easily put people into Issue or Constituent Groups. Email or print mailing labels with a single click.
Complete case management tools
Good constituent service is all about following through. Never miss a response again with our detailed case management tools at your fingertips.
Complete tools and personal support.
With a combined 25 years serving constituents in the Massachusetts State House, our staff has the experience and knowledge to help your office make the most of Community Fluency.
Mapped Addresses
Every valid massachusetts address GIS mapped and color-coded for your convenience.
Encrypted and Secure
We use closed servers and bank-level encryption for your authorization and data.
Send Bulk Emails
Whether to update on legislation or send out a newsletter, send unlimited emails.
One-click mailing labels
Prefer sending letters on paper? Choose a list and print directly to labels.
Upload unlimited files
Keep files where everyone on the team can find them. Upload to groups, constituents, and more.
Collaborate anywhere, anytime
We keep your whole team on the same page -- and even allow you to share cases across teams.
Simple pricing by district.
Whether you’re one person on a school committee or a City manager overseeing 5 departments, only pay for what you need.
State Representative
$99 (ACH)
House Members use Community Fluency to manage their contacts and organize their offices.
- 24/7 Customer Support
- Unlimited Users
- Complete Voter History
- Unlimited File Uploads
- Around 40,000 Constituents
State Senator
$199 (ACH)
You’re a member of the State Senate looking to keep your staff on the same page and your office organized.
- 24/7 Customer Support
- Unlimited Staff Users
- Complete Voter History
- Unlimited File Uploads
- Around 120,000 Constituents
Municipal Offices
$75-$800
Keep your office contacts with your constituents in the same place and tracked, no matter who records them.
- 24/7 Customer Support
- All Features
- Customized Account Structures
- Specialized Training
- City Managers and Elected Officials
Frequently asked questions
If you have anything else you want to ask, reach out to us.
Are you aligned with the Democratic or Republican parties?
No. We, like constituent service, are non-partisan.
Can I get my exact district?
Yes, we can give you any known political district or customized portion of a district you need.
Do you share any of my data?
Your data is your own. Our business model is that this is your database for you and your staff, we do not sell or otherwise track your data for any purpose, and you can always request a full export of all the data on your account.
Where is Community Fluency based?
Massachusetts. Our staff has over 20 years experience at the MA State House as legislative staffers doing constituent service.
How many users can I have?
As many as you want. We help you organize your data, you decide who has access to it.
Do you have campaign tools as well?
We believe good constituent service is the best campaign tool an elected official can have. But yes, we also complete voter data and a suite of campaign tools to help you target your voters and organize your volunteers when it's time for your campaign.
Will you train my staff?
Yes. We work hard to make the system as intuitive as possible, but we offer complete training to you and your staff at your convenience.
I have data from a spreadsheet or another system. Can you load it?
Yes. We will work with you to analyze and import your data to a format compatible with our groups
Do I need to sign a contract?
No. No contract, cancel anytime. We will export or archive all your data at your request.